🔐 Privacy & Security

Casino Scores Live Privacy Policy — Your Data, Our Responsibility

Every piece of information you share with Casino Scores Live matters to us. This page explains, in plain English, how we collect your personal data, why we collect it, and how we keep it secure.

Updated: January 2026
Version: 3.1
Language: Bengali (BD)
Reading time: ~10 minutes
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Casino Scores Live's Core Data Protection Principles

We believe your privacy is a right, not a privilege. These 6 core principles guide everything we do.

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Purpose-Based Collection

Casino Scores Live only collects the information necessary to provide you with our services. We do not request excessive or irrelevant data.

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Military-grade encryption

All your data is protected with AES-256 encryption and SSL/TLS technology — the same standards used by leading banks worldwide.

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Your data is never sold

Casino Scores Live never sells your personal information to third parties — not even to advertisers. That is our commitment.

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Full transparency

We are fully transparent about how your data is used — no hidden processes or vague language, just clear and straightforward communication.

Your Controls

You can view, update, or delete your data at any time. At Casino Scores Live, your information belongs to you.

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Compliance with international standards

Casino Scores Live follows international data protection standards (GDPR-compliant practices). Your rights apply at all times.

Table of Contents
1Introduction
2What Information We Collect
3How we collect your data
4Purpose of Data Use
5Data Sharing Policy
6Cookies & Tracking
7Data Retention Period
8Your Rights
9Children's Privacy
10Data Security
11Policy Updates
12Contact
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Section 01

Introduction & Scope

This Privacy Policy ("Policy") applies to the website casinoscoreslive.app and mobile application operated by Casino Scores Live ("we", "our", "Platform"). This Policy explains how Casino Scores Live collects, uses, stores, and protects your personal information.

By using the Casino Scores Live website or app, you agree to this Privacy Policy. If you do not agree, please discontinue use of our platform.

Important Note

This policy is available in both Bengali and English. In the event of any discrepancy between the two versions, the English version shall prevail. We strive to keep the Bengali version up to date at all times.

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Section 02

What Information We Collect

Casino Scores Live collects two types of information — what you voluntarily provide, and what is automatically gathered as you use the platform.

Data Type Example Requirements
Identity-related Name, date of birth, national ID number Mandatory
Contact information Mobile number, email address Mandatory
Financial Information Mobile banking number, bank account (for withdrawals) Mandatory
Gaming Data Bet history, win/loss records, session duration Automated
Device Information IP address, browser, operating system, device ID Automated
Location data Country/region (approximate, based on IP), GPS (optional, in-app) Partially automated
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Section 03

How we collect your data

Casino Scores Live collects your information in the following ways:

  • Registration Form: Information you provide when creating an account
  • KYC Verification: Documents submitted for identity verification
  • Payment Processing: Via payment gateway during deposits and withdrawals
  • Cookies & Tracking Pixels: To understand your browsing behavior
  • Customer support conversations: Via live chat, email, or phone
  • From third parties: Via KYC provider or payment processor
Our Commitment

Casino Scores Live never collects information from social media or external sources without your consent. Your authorization is the basis of all data collection we carry out.

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Section 04

Purpose of Data Use

Casino Scores Live uses your information only for specific, legitimate purposes, each of which is clearly outlined below:

  • Account Management: Creating, verifying, and maintaining your account
  • Service delivery: Gaming services, transaction processing & bonus distribution
  • Security Assurance: Detecting and preventing fraud
  • Legal Compliance: Compliance with KYC and AML (Anti-Money Laundering) regulations
  • Contact: Important updates, promotional offers, and support
  • Platform Improvements: Analyzing and improving the user experience
  • Responsible Gaming: Identifying unusual gaming patterns to provide timely support

Casino Scores Live never sells your data to third parties for advertising. You can opt out of our own promotional communications at any time.

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Section 05

Data Sharing & Third Parties

Casino Scores Live may share your information with third parties only in the following limited circumstances:

Who your data may be shared with:

  • Payment Processors (bKash, Nagad, Bank): Minimum information required to complete a transaction
  • KYC Verification Services: For identity verification purposes
  • Game providers (Evolution, Pragmatic Play, etc.): To provide gaming services
  • Legal Authority: To comply with legal obligations or by court order
  • Security services: For fraud prevention and cybersecurity
Which is never done

Casino Scores Live never sells or transfers your data to advertisers, data brokers, or any third party for commercial purposes. That is our commitment.

Third-party services have their own privacy policies. Casino Scores Live is not responsible for how these third parties handle your information.

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Section 06

Cookies & Tracking Technologies

Casino Scores Live uses various cookies and tracking technologies to enhance your experience and ensure the platform functions properly.

Types of cookies:

Essential Cookies Analytics Cookies Preference cookies Security cookies Session Cookies
  • Essential Cookies: For login sessions and security — disabling these will prevent the platform from functioning properly
  • Analytics Cookies: To understand which pages are used most — with your consent
  • Preference Cookies: To remember your language preferences and settings

You can manage or delete cookies at any time through your browser settings. However, disabling certain essential cookies may affect the proper functioning of Casino Scores Live services.

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Section 07

Data Retention Period

Casino Scores Live retains your data only for as long as necessary. Certain information may be kept after account closure for legal compliance purposes.

Data Type Retention Period
Account Information For the duration of active account + 5 years
Transaction records 7 years from the last transaction (legal obligation)
KYC Documents 5 years after account closure
Gaming History For the duration of the active account + 3 years
Support conversations 2 years after the conversation ends
Marketing Preferences Until you opt out

Once the retention period expires, Casino Scores Live securely deletes or anonymizes your data so that you can no longer be identified.

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Section 08

Your Privacy Rights

As a Casino Scores Live member, you have several important rights regarding your own data. Casino Scores Live is committed to upholding each of these rights.

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Section 09

Children's Privacy Protection

Casino Scores Live strictly does not provide services to anyone under the age of 18. We never knowingly collect personal information from minors.

  • Age verification is mandatory at registration
  • Additional proof of age may be requested in cases where eligibility is in doubt
  • If an underage user is identified, the account is closed immediately

If you become aware that a minor has created an account on Casino Scores Live, please notify our support team immediately. We will take prompt action.

For Parents

Casino Scores Live is an 18+ platform. Parents and guardians can use parental control software on their devices to restrict children's access.

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Section 10

Data Security Measures

Casino Scores Live uses industry-leading security technology to protect your data. Our security framework operates on multiple layers:

  • Encryption: All data is protected with AES-256 encryption; TLS 1.3 used in transit
  • Two-Factor Authentication (2FA): Additional security when accessing your account
  • 24/7 security monitoring: Automated systems for detecting suspicious activity
  • Regular Security Audits: Periodic audits conducted by independent third-party experts
  • Data Segregation: Different categories of data are stored on separate, secured servers
  • Staff Training: All Casino Scores Live staff receive regular training on data protection practices
In the event of a data breach

In the event of a data breach that puts your information at risk, Casino Scores Live will notify you via email or SMS within 72 hours and advise you on the steps to take.

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Section 11

Privacy Policy Updates

Casino Scores Live may update this Privacy Policy when necessary. For any significant changes, we will:

  • At least 14 days in advance We will notify you via email or SMS
  • A notice will be displayed on the website homepage
  • Any updates to this policy will be published on this page with a revised date

Continued use of Casino Scores Live after a new policy is published will be considered acceptance of that policy. If you do not agree with the changes, please close your account before they take effect.

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Section 12

Contact & Privacy Requests

For any privacy-related questions, requests, or complaints, please reach out to the dedicated Casino Scores Live team:

  • Email: privacy@casinoscoreslive.app
  • General Support: support@casinoscoreslive.app
  • Live Chat: Via website or app, 24/7

Casino Scores Live responds to data rights requests (access, correction, and deletion) within a maximum of Within 30 days endeavors to respond.

Support in Bengali

The Casino Scores Live privacy team can respond to your queries in Bengali. Write to us in Bengali — we'll reply in Bengali.

Your Data Rights at Casino Scores Live

1
Right to know

You have the right to know what information we hold about you and why.

2
Right to Rectification

You may request corrections to inaccurate or incomplete information at any time.

3
Right to Erasure

You may request the deletion of your data within the limits permitted by law.

4
Right to Portability

You may request an export of your data in a standard, portable format.

5
Right to Object

You may object to the use of your data for specific purposes.

6
Right to withdraw consent

Where processing is based on consent, you may withdraw that consent at any time.

Common questions about our Privacy Policy

No, never. A core principle of Casino Scores Live is that your personal data is never sold to any third party. We only share specific information with partners necessary for service delivery, and solely under legally binding agreements.

Email us at privacy@casinoscoreslive.app or reach out via live chat. We will respond within 30 days of your request. Please note that certain data (such as transaction records) may be retained for a specified period for legal compliance purposes.

The Casino Scores Live app does not track your precise location (GPS) without your consent. An approximate country/region is inferred from your IP address for security purposes, but this is not precise location data.

Yes. Your mobile banking number is secured with AES-256 encryption. Only authorized payment gateways can access this information during a transaction. No Casino Scores Live employee can view your full mobile banking number.

Click the "Unsubscribe" link in any email, or update your marketing preferences in your account settings. You can also contact Casino Scores Live support — your request will be processed within 48 hours. Please note that essential account-related messages will remain active.

Learn more

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Join Casino Scores Live with confidence in your security

Your data is fully secure at Casino Scores Live. AES-256 encryption, no data selling, and complete Bengali-language support — enjoy gaming with complete peace of mind.

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